Wunderman Thompson Italia
How you would summarise the role
The main role of the Discover Manager is to help the sales and Marketing teams deliver on business impact thanks to the Microsoft Discover workshops that are hands-on immersive workshops for customers to experience and understand our MS product suite, solutions and how to best use market trends and MS expertise to achieve their aspirations. We have a community of 13 Discover program Managers with at least one in each WE Countries.
As a part of the Discover Workshops customer journey, we want to provide the customer with a hands-on approach to getting value out of the Microsoft solutions. We map the needs of the customer to the Microsoft portfolio and make the customers experience this through in person and virtual sessions (Discover workshops) delivered by Partners or by Microsoft personnel, either in Microsoft Offices or at partners’ sites. The Discover workshops are a Western Europe program that span across solution areas.
Important part of the role is to be detail oriented while managing large volume of operational excellence tasks simultaneously to support the events focus within the company.
We are looking for an individual who has an appreciation for marketing automation and digital events and have project management skills to co-ordinate multiple teams.
The right candidate will be good at thinking through the right workflows, together with client-management skills.
The candidate should be a team player who is able to work under their own initiative and collaborate with various teams on a local and global level.
How you’ll be spending your time
Facilitate local Discover workshops plan and execution
Cross group collaboration
Cross group collaboration with the Business Group Leads, Sales, Partner Team and CMO. A big part of the program is meeting with your stakeholders and going thru status of the program, planning, activities and results.
BG leads are accountable for account targeting and setting up their local priorities for the Discover workshops. Therefore the Discover Program Managers need to work very closely to their BG Leads to ensure:
Sales teams are key stakeholders in the set up. To have the biggest impact it is key to sit together with sales on a regular basis to:
Discover workshops are delivered by partners. Discover Managers work together with the partner team to:
Marketing play an important role in creating demand for Discover workshops sessions. Discover Managers work with CMO (marketing team) to
Reporting and Impact
The Discover program is one of the most impactful marketing programs in Microsoft. As this program is mainly aimed at customers that are already in the pipeline, there is a direct correlation between the program and influenced revenue.
How you’ll help keep the whole thing running
Discover Managers work in ‘blended’ teams and as such, you will be regularly collaborating with local team members, global peers and multinational executional teams across globe within the Wunderman Thompson network as well as local and global Microsoft environment.
The great people you will be working with
Reporting into Wunderman Thompson Western Europe Team Lead and working closely on a daily basis with local Microsoft stakeholders, you will ensure a strong client-agency relationship, ensuring satisfaction and growth of the client account.
The great client you will be working with
You will be working for a leading technology brand, managing all aspects of the client relationship, you will participate into regular meetings, oversee projects and take responsibility for the coordination of campaigns. An understanding of the client’s business and marketing objectives is crucial, specifically the programmes on which you are working. It is vital to have a good working relationship with the stakeholders.
What we’re looking for
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